Emotion, Outrage, and Public Participation, Toronto, Ontario
Offered by Delaney and Associates Inc. www.rmdelaney.com
This two-day course combines the best of outrage management and public participation and aims to enhance public participation practice, in the face of emotion or outrage. It will be presented by Mr. John Godec, a public participation veteran of over 20 years, an understudy of Dr. Peter Sandman, and co-developer of the course.
The Emotion, Outrage and Public Participation course is based on the work of Dr. Peter Sandman and is combined with the International Association for Public Participation’s (IAP2) core concepts for meaningful and effective public participation. The course engages adult education principles and uses a variety of instructional techniques, including case studies, video clips, public participation tools and techniques, personal reflection, group discussion and application activities. It helps people think about emotion and plan for it, in order to yield quality public participation outcomes where communities are emotional or outraged and, therefore, not yet at the place where they can fully participate in a public engagement process.
